Cancellation Policy

Reservations

Reservations are strongly recommended and are now open for the 2022 summer season. Please review new minimum night requirements and new COVID-19 cancellation policy.

40% deposit is required for all reservations
Sites will not be held without payment
Reynold’s Resort does not offer RV site specific reservations. Requests are accepted but not guaranteed.
$35.00 locking fee is applied if you choose to lock your RV site in
Our recreational winter program allows for an extended stay.

Reservations by Phone:

Reservations line is available during General Store hours dependent on season.

Online Reservations

Online reservations are made in real time. Your credit card will be charged at time of reservations & an email confirmation will be sent upon completion.

Cancellation Policy:

Cancellations are accepted by email only. Please email info@reynoldsresort.com.

RV Site reservations cancelled prior to 14 days before arrival are subject to a $15.00 cancellation fee. RV Site reservations cancelled less than 14 days before arrival forfeit 100% of deposit.

Cabin/Lodge reservations cancelled prior to 30 days before arrival are subject to a new $95.00 cancellation fee. Cabin/Lodge reservations cancelled less than 30 before arrival forfeit entire deposit.

Any out of country reservations made will not be held if there are COVID-19 restrictions in place at the time of reservation. Reservations will be cancelled 90 days prior to arrival and no refund will be given. If the reservation is cancelled 91 days or more, prior to arrival, a refund will be given less a $10.00 administration fee.

Reservations are strongly recommended and are now open for the 2022 summer season.

40% deposit is required for all reservations
Sites will not be held without payment
Reynold’s Resort does not offer site specific reservations. Requests are accepted but not guaranteed for RV site only.
$35.00 locking fee is applied if you choose to lock your site in
Minimum 2 night reservation required & 3 nights for all long weekends (Thursday – Sunday dates). For Rv only
Minimum 3 night reservation required & 3 nights for all long weekends (Thursday – Sunday dates). For Cabins 1, 2, 3, & 5
Minimum 4 night reservation required & 3 nights for all long weekends (Thursday – Sunday dates). For Cabins 4, 7, and the Lodge

Reservations by Phone:

Reservations line is available during General Store hours dependent on season.
Phone reservations are not taken on Fridays & Saturdays.

Online Reservations

Online reservations are made in real time. Your credit card will be charged at time of reservations & an email confirmation will be sent upon completion.
Use the comments section of the online system to let us know about any requests you may have or if you are camping with friends.
Please make sure to include RV Site or Cabin number on map when requesting a specific location.

Wait list:

No wait list is offered.

IMPORTANT

Please remember, when you make a reservation, you are responsible for all days booked. We do NOT have a contract with mother nature. If there is a chance you might wish to cancel due to bad weather, bugs or smoke, or are the type to leave early if the fishing is slow, please look into travel insurance, as we do not refund early departure for such reasons. BC has a fire season. We also have an unpredictable bug season, and if you’ve been in our province before, you know our weather can be cantankerous, and the fishing can be unpredictable. If we have a bad fire season and the resort is put under evacuation order, all deposits ( Less Administration fee) will be refunded for that initial period without question. If you cannot get to the resort due to evacuation orders in other areas closing all access to the resort, all deposits ( Less Administration fee) will be refunded for that initial period without question. The fire cancellation policy only applies to reservations within 1 week of the start date of the order . We will not accept cancellations due to an order more than a week in advance. (ie, cancelling July 10 when we are under order, for a reservation in August, our regular policies apply). If you cancel because there is, or might be, smoke, bugs or bad weather, you are responsible for the FULL amount of of the entire deposit. We recommend reservations to guarantee your space. Our guarantee is that your space will be available to you for the time requested, and nothing more.

COVID-19 Cancellation Policy

Due to the COVID-19 Pandemic we want to ensure our guest that any disruption due to Provincial or Federal regulations, these special rules will apply.

Any RV Site cancellation done prior to the regular 14 day, same rules will apply. Any RV Site cancelled less than 14 days before arrival due to Federal or Provincial regulated shut down, same rules of cancelling prior to 14 days will apply.
Any Cabin/Lodge reservations cancelled prior to 30 days before arrival, the same rules will apply. Any Cabin/Lodge reservations cancelled less than 30 before arrival due to Federal or Provincial regulated shut down, same rules of cancelling prior to 30 days will apply.

Please note these special rules only take effect during Provincial or Federal regulated shut downs. Although there may be recommendations put in place, recommendations will not fall under the COVID-19 Cancellation Policy and all cancellations will under the regular policy.